MyStore ("we", "our", "us") provides a mobile application and web storefront that lets
store owners manage products, orders, and their online store, and lets customers browse and
order from those stores. This policy explains what information we collect through the
MyStore app and website, why we collect it, and the choices you have.
By using MyStore, you agree to the collection and use of information as described here.
1. Information We Collect
Account
Name, email address, and phone number when you register, sign in, or sign up via Google Sign-In.
Profile photo, if you choose to add one.
Password (stored only as a secure hash — we never see or store it in plain text).
Store & product data
Store name, username, logo, category/type, and theme color, for store owners setting up a storefront.
Product listings you create, including names, descriptions, prices, stock levels, and product photos you upload.
Promotional banners and store categories you configure.
Orders & delivery
Order details — items purchased, quantities, prices, and order status.
Delivery address and contact phone number, used to fulfill and communicate about an order.
Device & usage
A push-notification token (via Firebase Cloud Messaging) so we can deliver order and stock alerts to your device.
Basic device and app-usage information (app version, device type) for troubleshooting and reliability.
Data
Why we need it
Name, email, phone
Create and secure your account, contact you about orders
Store & product details
Power your public storefront and product catalog
Order & delivery address
Process, fulfill, and update you on orders
Photos you upload
Display your store logo and product images
Push token
Send you order and low-stock notifications
2. How We Use Your Information
To create and maintain your account and store.
To process, track, and update you on orders.
To send you notifications about new orders, order status changes, and low stock.
To operate and display your public storefront to your customers.
To provide customer support and respond to your requests.
To improve app reliability, performance, and security.
3. How Information Is Shared
We do not sell your personal information. We share data only in these limited situations:
With your customers: if you're a store owner, your store name, logo, and product listings are publicly visible on your storefront by design.
WhatsApp notifications: when you choose to notify a customer about an order via WhatsApp, the app opens a WhatsApp chat with a pre-filled message using the customer's phone number and order details. This happens on your device through WhatsApp's own app — we do not store the message content or route it through our servers.
Service providers: we use Google Firebase (authentication, push notifications, crash/reliability data) and Google Sign-In to operate the app. These providers process data on our behalf under their own privacy and security commitments.
Legal reasons: if required to comply with a law, regulation, or valid legal request.
4. Data Storage & Security
Your data is stored on secured servers and, for authentication and notifications, on Google
Firebase infrastructure. We use industry-standard measures — encrypted connections (HTTPS),
hashed passwords, and access controls — to protect your information. No method of transmission
or storage is 100% secure, so while we work hard to protect your data, we can't guarantee
absolute security.
5. Your Rights & Choices
Access & update: you can review and edit your profile and store information at any time from within the app.
Delete: you can request deletion of your account and associated data by contacting us (see below).
Notifications: you can disable push notifications from your device's system settings at any time.
Data portability: you may request a copy of the data we hold about your account.
6. Children's Privacy
MyStore is intended for business and shopping use by adults. We do not knowingly collect
personal information from children under 13. If you believe a child has provided us with
personal information, please contact us and we will remove it.
7. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to the app or applicable
law. We'll update the "Last updated" date above when we do. Continued use of MyStore
after a change means you accept the revised policy.
8. Contact Us
If you have questions about this policy or how your data is handled, reach out: